I’d like to say the the repair person - Derek did a great job. He was polite, wore a mask, helpful, explained his process and answered our questions.
I’d give him a 10 out of a 10 rating!!!
Thank you once again for taking care of our Backflow needs.

I've worked with Pacific Backflow for well over 25 years. In that time they've really confirmed my trust in their knowledge and work ethic. Every person that I've had the privilege of dealing with is top notch. Their techs get the job done, and without hesitation will provide an update by phone or email on the completion. It's very refreshing to know that I don't need to follow up because of their awesome detail & efficiency. Bill Coulter has a fantastic staff. Rates are very reasonable as well. My entire portfolio are extremely satisfied clients of Pacific Backflow!!!

Just a quick note to let you know that Mike and his crew came out early this a.m. to fix the Backflow issue. He was easy to work with on the phone and showed up on time and had the job completed earlier than anticipated! We really appreciate that great level of service from you all!

Thank you so much for responding so quickly to my predicament this past weekend. Your quick response, reasonable pricing and flexibility were paramount in my ability to do what needed to be done. Thanks to your quick action, my building owners got their water back ASAP and our backflow preventers were protected from possible theft. What a very valued vendor you are. Thanks for being a part of the Team!

Mary, thanks for all your and Jeremy's help with our little problem. You guys really took care of us.  Cant rave enough about Jeremy's professionalism and attitude. Really a wonderful asset to your company.

It was great to meet Steve, your Service Technician. He was prompt, on-time, and knowledgeable. We look forward to receiving the bid.  By the way, I love your website because it is so informative about backflows and concise with pictures and diagrams. Very user-friendly for newbies like me to the world of backflows. Thank you again for your help.

Just wanted to thank you and your staff for being so prompt and thorough.  Your tech Josh just called to let me know the repairs were done.  It's nice to have a company who pro-actively closes the loop when a job is done!  For a busy manager, it makes my life much easier.  THANK YOU!

Curtis Management Company has worked successfully with Pacific Backflow and Bill Coulter for over 25 years. We have made them our backflow tester of choice because of their excellent customer service, fair pricing and impeccable annual follow-up of each backflow they service. I would not hesitate to recommend them to any property management firm.

In my previous career I worked as an HOA manager for 7 years, I frequently worked with Pacific Backflow for backflow work and recertification and quickly found they stood out amongst their competition.  The consistency of their follow-up and quality service over the years gave me a lot of confidence in their company, I knew once I emailed the work order request that the job would be in good hands and resolve shortly without need for any follow up from me.

Just for the record, it's been my PLEASURE dealing with Mike and your staff of technicians! They are GREAT! 

In my years spent in property management I have found how important it is to work with vendors who are reliable, trustworthy and fair. I have found Pacific Backflow to meet those specifications, and more. I always get a friendly response on the phone and the courtesy of a job completion notice, not just a bill. We at G.R.G. Management use Pacific Backflow as our go to vendor for most of our Association needs.

As an Association and Property Manager it is with great pleasure that I recommend owners’ Bill and Anne Coulter of Pacific Backflow as your number one pick to service all your properties backflow needs. Over the last four years I have called upon the owners’ and employees at Pacific Backflow to service my properties backflow systems with the knowledge and great ease that all City requirements are being followed. Owner, Bill Coulter has years of experience and takes the time to explain the functions of each device giving me a better understanding. Mr. Coulter provides cost cutting solutions to problems without wasting Association’s funds.  As a Manager this is greatly appreciated.

When I receive the test report forms from the water district, I always call Pacific Backflow Company! They are thorough and follow up with me every time. They are timely and efficient, and they don't let things fall through the cracks. Their price is fair and their customer service really sets them apart. They care about what matters to me and try to make my job easier.  Once I've sent the forms to Pacific Backflow, I know I don't have to worry about compliance or having the water district take action against my properties. I recommend Pacific Backflow Company! 

Pacific Backflow takes good care of all of our association backflows. They provide great service with a smile. I highly recommend their services.