Meet the Team!
With over 70 years of combined experience in the backflow service business our staff is ready to take care of your needs. Our office staff are all customer service professionals, using technology to effectively communicate with you and the water district. We look forward to serving you!
Bill Coulter-Founder
Bill started the company in 1982, and retired in 2024. As a long-time backflow tester, he passed his skill and expertise to the field technicians and customer service professionals on our staff. Bill developed numerous long-term friendships through the years with our clients. |
Anne Coulter-Founder
Anne started the company with Bill in 1982, and retired with him in 2024! She maintained responsibility for the daily operations of the office and all the company accounting. As co-founder with Bill, she helped create the foundation of caring that enables us to provide speedy, excellent service. |
Mike Lynch-Operations Manager
Mike is our Operations Manager, responsible for daily field operations. He acheived his backflow tester certification years ago, but stays pretty busy keeping all of our field techs coordinated. Mike has developed an efficient system to ensure our customers receive timely communication and excellent service during backflow tests, repairs and installations. |
James Barkley-Quality Manager
James is a certified Backflow Tester and Cross Connection Control Specialist. His many years of backflow testing, repair and installation experience are essential as he educates our customers and offers technical assistance, gathers field information to facilitate our quality control, and advocates for effective backflow prevention programs. He is also our Safety Officer and Human Resources Representative. |
Jesse Marsh-Field Service Manager Jesse is our Field Service Manager and is a versatile member of our Operations staff. A Certified Cross Connection Control Specialist, he helps Mike to efficiently route our technicians in service to our customers, as well as being a Certified Backflow Technician for us in the field and overseeing training for our field technicians. He also writes our competitively priced bids and works with our suppliers to keep costs low. |
Sharon Larsen
Sharon is essential to keeping our workflow efficient so that our customers receive the highest level of service. She communicates regularly with water district personnel and ensures that your compliance paperwork reaches the right hands! She also helps answer your calls, so she might be one of the first voices you hear. |
Joann Stephenson
Joann is our Accounts Receivable Specialist, ensuring your account details are valued. She can assist when you have invoicing questions. |
Luke Evans
Luke is our Customer Service Specialist, assisting the operations team in serving you. From answering your calls, to writing proposals and researching accounts, he is all about making it easy. |
Josh Hoden
Josh has been part of our team since 2011. As a Certified Backflow Tester and part of our training staff, he contributes every day to our culture of excellence. Josh is a keen repair technician with the knowledge and experience to get things done right. He uses his knowledge to help our customers understand their backflow prevention equipment. |
Alex Rivera
Alex has been with us since the early days of 2014. He is a Certified Backflow Tester, one of our training staff, and is cross-trained in the operational side of things. His enthusiasm, humility and desire to contribute make him an excellent part of our customer service team! |
Brandon Gonzalez
Brandon comes to us with a solid background in concrete services. Working a lot with property managers, he really cemented his customer interaction skills. We're glad to have him on the team! |
Edgar Quinonez
Edgar came to us from golf manufacturing, where he was in charge of customizing club heads fore some of the world's top golf professionals. He provides high attention to detail and putts our customers first. |
Trent Smith
Trent is the newest addition to our team, but has worked quickly to become a certified backflow tester and trained technician. He comes to us with a dynamic skill set and crystal focus on serving our customers. |